Frequently Asked Questions

Using WiFi.Report is simple: Click the "Check My Network Now" button on the homepage or in the Chrome extension. The analysis will run automatically and typically takes about 30 seconds. You'll receive detailed results about your WiFi security, privacy, speed, and stability.

No installation is required for the web version. WiFi.Report runs entirely in your web browser. We also offer a Chrome extension for quicker access, which can be installed from the Chrome Web Store.

WiFi.Report works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience and access to the Chrome extension, we recommend using Chrome. The tool requires JavaScript to be enabled.

Yes! WiFi.Report is completely free. There are no hidden fees, no premium features, and no paywalls. We provide full access to all network analysis tools at no cost.

The Overall Network Score is an average of your four main test categories: Security, Privacy, Speed, and Stability. It gives you a quick 0-100 rating of your overall WiFi health. Scores of 80+ are excellent, 60-79 are good, 40-59 are fair, and below 40 indicate poor performance.

The Security score evaluates:

• Whether your connection uses HTTPS encryption
• If you're in a secure context
• Presence of mixed content
• TLS protocol information
• HSTS support

A higher score indicates stronger security protocols protecting your data.

The Privacy score checks if your real IP address is visible to websites and whether you're using a VPN or proxy. It also evaluates potential WebRTC leaks and browser fingerprinting capabilities. A higher score means better privacy protection.

We measure:

• Download Speed: How fast data comes to you (measured in Mbps)
• Upload Speed: How fast you can send data (measured in Mbps)
• Latency: The delay in network communication (measured in milliseconds)
• Jitter: Variation in latency consistency

Speed test results can vary based on the server location, time of day, network load, and testing methodology. WiFi.Report uses real network measurements through your browser's APIs. Different speed test sites may use different endpoints and testing methods, leading to different results.

No. All analysis is performed 100% locally in your browser. Your test results are never sent to our servers. We don't collect, store, or track any of your WiFi data or network information. Your privacy is completely protected.

WiFi.Report uses browser APIs which have privacy and security limitations. Modern browsers restrict JavaScript from accessing detailed WiFi network information (like SSID, signal strength, and MAC addresses) for security reasons. This is intentional and protects your privacy.

The IP address displayed is your external IP address - the one visible to websites you visit. If you're NOT using a VPN, this reveals your approximate location and ISP. If you're using a VPN, the displayed IP will be your VPN server's IP, not your real one.

Yes. WiFi.Report is completely safe. It doesn't install any malware, doesn't track you, and doesn't collect your data. The entire analysis happens in your browser using standard web APIs. We recommend checking our privacy policy for more details.

WiFi.Report should typically complete within 30-60 seconds. If it's taking much longer, there might be a network issue. You can refresh the page and try again. Sometimes on very slow connections, certain tests may timeout.

This can happen due to:

• Network connectivity issues
• Browser restrictions on certain networks
• Corporate/school network firewall blocking speed tests
• Failed connection to test endpoints

Try refreshing the page or switching networks. Check your browser console (F12) for error messages.

Results are displayed on the page and you can take a screenshot to save them. We currently don't have built-in export functionality, but you can easily share the results by taking a screenshot of your analysis report.

Try:

• Reloading the extension (go to chrome://extensions/)
• Restarting Chrome completely
• Uninstalling and reinstalling the extension
• Clearing your browser cache
• Using the web version at wifi.report

If issues persist, contact our support team.