TG5973

Arris TG5973 DNS Resolution Error

Arris DNS Resolution Error BGW-Series
88% fix rate

Cause

DNS query timeout exceeded 5-second threshold

Fix Steps

  1. Open router admin panel and navigate to DNS settings
  2. Change primary DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  3. Set secondary DNS to 8.8.4.4 or 1.0.0.1
  4. Flush DNS cache: ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac)
  5. Restart router and connected devices
  6. Test DNS resolution: nslookup google.com

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