TG3177

Arris TG3177 DNS Resolution Error

Arris DNS Resolution Error TG-Series
93% fix rate

Cause

Split-horizon DNS misconfiguration

Fix Steps

  1. Open router admin panel and navigate to DNS settings
  2. Change primary DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  3. Set secondary DNS to 8.8.4.4 or 1.0.0.1
  4. Flush DNS cache: ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac)
  5. Restart router and connected devices

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