MR5135

Synology MR5135 VPN Tunnel Error

Synology VPN Tunnel Error MR-Series
84% fix rate

Cause

IKEv2 phase 1 negotiation failed with peer

Fix Steps

  1. Verify VPN server address and port configuration
  2. Check VPN credentials are current and not expired
  3. Ensure correct VPN protocol is selected (IKEv2/IPSec recommended)
  4. Verify firewall rules allow VPN traffic on required ports
  5. Try switching between UDP and TCP protocols
  6. Update VPN client to latest version

Related Errors

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