GOO-9248
Google GOO-9248 VPN Tunnel Error
Google
VPN Tunnel Error
Nest WiFi
83% fix rate
Cause
IKEv2 phase 1 negotiation failed with peer
Fix Steps
- Verify VPN server address and port configuration
- Check VPN credentials are current and not expired
- Ensure correct VPN protocol is selected (IKEv2/IPSec recommended)
- Verify firewall rules allow VPN traffic on required ports
- Try switching between UDP and TCP protocols
- Update VPN client to latest version
- Contact VPN provider support with error logs if issue persists