GOO-2007

Cause

Subnet mask misconfiguration isolating devices

Fix Steps

1. Access router admin panel and navigate to LAN/DHCP settings
2. Verify DHCP pool range does not conflict with static IPs
3. Release and renew IP address on affected device
4. Windows: ipconfig /release then ipconfig /renew
5. Mac/Linux: sudo dhclient -r then sudo dhclient
6. Set reserved IP address in DHCP server for critical devices

Related Errors

• DSL4187 – D-Link DSL4187 IP Configuration Error
• MX2417 – Linksys MX2417 IP Configuration Error
• TL-AC5803-E83 – TP-Link TL-AC5803-E83 IP Configuration Error
• Covr1069 – D-Link Covr1069 IP Configuration Error