EER-6222
Eero EER-6222 VPN Tunnel Error
Eero
VPN Tunnel Error
eero Pro
77% fix rate
Cause
IKEv2 phase 1 negotiation failed with peer
Fix Steps
- Verify VPN server address and port configuration
- Check VPN credentials are current and not expired
- Ensure correct VPN protocol is selected (IKEv2/IPSec recommended)
- Verify firewall rules allow VPN traffic on required ports
- Try switching between UDP and TCP protocols
- Update VPN client to latest version